What type of properties do you deal with?
All types – however we usually manage properties with a minimum of 4 bedrooms. These can be with or without a garden or parking and the property does not have to be in good condition but sufficient enough for tenants to move in with some straight forward improvements. If you are unsure whether your property is suitable, please do contact us to find out more.
How quickly can you take a property on?
Once we have visited your property, within 24 hours we will make you a fair offer based on market conditions in the area. The price we agree to will be the price we pay for the duration of the contract, regardless of what happens to the market. If the property is ready and vacant, we could be signing contracts and paying the first month’s rent the next day.
Does the property need to be furnished?
Not necessarily. We take on fully furnished, part-furnished and completely unfurnished properties. If you have previously rented to undergraduate students, the furniture may not be the type we normally use and would ask you to remove it. Our customers are professionals (we do not let to students) who expect a higher standard of living than most undergraduate students. This would be reflected in the offer we make you.
How do I receive rental payments?
We will set up a monthly standing order direct to your bank account for the agreed rent. The transfer will be made on the same day every month for the duration of the contract.
What are your fees?
We do not take any fees from landlords. Nor do we charge tenant finder fees or any management fees.
I have a whole portfolio of properties; do you take on multiple houses from one person?
Absolutely. We can take on one or 20 houses from you, provided they meet our criteria.
I have friends who are landlords – could you help them too?
Yes we could. When you recommend a friend we pay you a referral bonus of £200 per property that we take on.
How much wear and tear can I expect to see in a shared household?
Lots of landlords are put off by the idea of sharers in their property as they believe the houses will suffer more wear and tear. This just isn’t true when letting to Jack James Property. At the end of the term of contract, your property is returned as it was received or in better condition.
How can I be assured the property won’t get damaged?
This has never happened to us for two main reasons. Firstly, we only allow rigorously referenced, working professionals to rent the property; and second, we regularly inspect the house to make sure the property is in great condition. All our properties are professionally cleaned every two weeks to ensure it is being looked after and any signs of mistreatment are reported and dealt with immediately by us.
Who will pay for ongoing repairs?
This can be negotiated and will be reflected in the agreed rent. Our aim however, is to free you from all of the worries and stress of dealing with the property. In essence, we become your tenant and take over all areas of maintaining and running your property and in most cases we cover the costs ourselves. This would all be discussed in the negotiation process.
Will I have to deal with the tenants?
No. We are essentially now your tenants. From day one you are free from tenants' phones calls, arranging repairs, emails, viewings, meetings etc. We do all the legwork for you, so you can relax and look forward to the regular income dropping into your bank account every month without fail and without any effort required from you.
What happens if a tenant damages something in the property?
We will cover the cost to get it fixed immediately and then we will charge the tenant. You would only be responsible for any fundamentally structural issues which may occur at the property. Our contract will state clearly our full responsibilities, along with yours.
What if one of the customers doesn’t pay or is late paying?
That will now be our problem not yours. This very rarely happens in reality, but when it does, we absorb the cost and you will always receive the full agreed rent on time.
What input will I have with the property once I sign a contract with you?
Once we take over the tenancy, you will not have to set foot in the house again until the end of our contract. You can of course, inspect the property at any convenient time should you wish. We will pay you the agreed rent each month via standing order, and we will give you updates on inspections and any maintenance carried out for example gas safety checks. We take all the hassle out of being a landlord, no tenant issues, no voids, no missing rents – just guaranteed rent every month and peace of mind that your property is being properly looked after.